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Bring home the magic of Christmas with our real Christmas trees, perfect for creating a cosy, festive atmosphere in your home. Hand-selected for their lush greenery and classic shape, our trees are sure to be the centrepiece of your celebrations.
What makes it extra special?
When you collect your tree from one of our soft play centres, your little ones can enjoy a FREE play session while you pick up your tree. Itโs the ideal way to combine festive preparations with family fun! ๐ ๐
Why choose our trees?
- ๐ Fresh: Lovingly cared for to ensure long-lasting freshness.
- ๐ Perfect Sizes: Suitable for all types of spaces, from cosy corners to grand displays.
- ๐ Family-Friendly Collection: Enjoy a play session while collecting your tree.
But donโt wait too long โ our Christmas trees are in limited supply, and once theyโre gone, theyโre gone!
Secure your tree today and make your Christmas even more magical. ๐ โจ
Christmas Trees can be collected from our Soft Play centres Free of Charge which also includes a free session within the Soft Play.
Delivery can be arranged for a small additional fee dependent on location, please get in touch before your purchase to arrange this
Please note that images are for illustration purposes only, and actual items may vary slightly in appearance
5-6 Foot Christmas Tree
Return Policy for Christmas Trees
We take great care to provide high-quality, fresh Christmas trees to enhance your holiday season. Due to the perishable nature of real Christmas trees, we cannot accept returns unless the tree is faulty or damaged.
1. Faulty or Damaged Trees
If your real Christmas tree is faulty or damaged when delivered or collected, you are entitled to a replacement or refund.
- Please inspect your tree upon receipt and notify us of any issues within 48 hours.
- Faults include significant damage, poor condition, or an incorrect size/type compared to your order.
We will arrange a replacement or provide a full refund, including any delivery charges.
2. Change of Mind or Non-Fault Returns
We regret that we cannot accept returns for real Christmas trees if:
- You change your mind after purchase.
- The tree is no longer needed.
- The tree has been trimmed, decorated, or affected by environmental conditions (e.g., heat or lack of water).
All sales of real Christmas trees are final unless the tree is faulty.
How to Report an Issue with Your Tree
Contact us at [insert contact details] within 48 hours of receiving your tree.
Provide details of the issue, along with a photo of the tree if possible.
If approved, we will arrange for the tree to be exchanged or refunded.
Refunds
Refunds for faulty or damaged trees will be processed within 14 days of the return approval. Refunds will be issued to the original payment method.
This policy does not affect your statutory rights. For more information about your consumer rights, visit https://www.gov.uk/consumer-protection-rights.
If you have any questions, please contact us. Weโre here to help! ๐